FAQ
What forms of payment do you accept?
We accept MasterCard, VISA, Amex. We also accept cash, however we require a credit card to be put on file for incidental charges.
Does payment need to be made in full or can I pay when I arrive?
To secure a boat, pontoon, kayaks or paddle board, you must pay up front in full with a credit card or with cash. For large Jet Ski groups, you can reserve your tour by paying for one ski as a deposit so the rest of your party has the option to pay separately on arrival.
Should we make reservations in advance?
Yes, most definitely! During our busy season (between June and September), we recommend booking at least a week in advance to ensure you get your desired time and date to avoid disappointment. Same day booking is also possible, but subject to availability.
During our off-season (between October and May), we are not as busy and more flexible with bookings however we do require at least 24 hours notice. The best way to book is by selecting the “Book Now” option on our website.
How old do you have to be to ride a jet ski?
You must be 16 years or older to drive a Jet Ski, however, you can be any age (over 4 years) to participate as a passenger. Please note that you will need a valid government photo ID or Passport for proof of age, in order to operate/drive a Jet Ski.
How old do you have to be to drive a boat?
You must be 18 years or older to rent or drive a motorboat.
What is the weight limit on a ski?
The maximum weight limit allowed on a Jet Ski is 400lbs, combined.
What is the weight limit on a kayak?
Our Crystal Kayaks can carry up to 350lbs, combined.
Do you need experience for any activity?
Not at all, in fact – we love turning beginners into pro’s! Rest-assured that robust instructions/orientation will be provided to all participants before departing on their rental or tour.
What time should we arrive for our tour?
It is very important that you arrive at least a half an hour (30 minutes) before your scheduled tour / rental time. Please ensure you give yourself plenty of time as arriving late could result in a missed tour / rental with no refund given. We use this time to provide you and your group with important information for your rental / tour, including map, boat and safety orientations.
Do we have to take a guided tour, or can we rent ski’s to take our ourselves?
Jet Skis rentals must be accompanied by a tour guide. Our tour guides are both fun and informative, and will make sure your thirst for speed is quenched! Stick with us and we’ll show you some spots you won’t find on the map!
What should we wear?
Generally most guests doing a Jet Ski tour wear a bathing suit and bring a towel. Some other items that could be useful include sun block, sunglasses (with croquis) or a waterproof case for your phone.
Do you have storage, where we can leave our stuff?
Yes we do have dry storage at our water sports facility. Please be mindful that space is limited and we highly recommend leaving valuables at home.
What is your cancellation policy
We have a 48 hour cancellation policy – a full refund will be issued if you cancel your tour or rental at least 48 hours prior to your start time . Please make sure to email us to cancel your booking as a message on our answering machine may not be checked in time and may result in no refund provided.
What happens if the weather is bad?
We keep an eye out for weather on a daily basis and always put safety first. If there is a small craft warning, we will give you the option to reschedule or receive a full refund. If there’s a small craft warning but certain areas are protected, we will give you the option to operate there. Please keep in mind that the weather in Bermuda may call for rain, but can quickly change on the day, so we recommend waiting until the day of before you make your final decision.
Do you do customized tours?
Absolutely! Please email us at Info@BDAWatersports.com and we will work with any ideas you’ve got!
Over 35 years providing the ultimate in service, excellent prices and unforgettable experience.
Designated a “must do” activity by major UK travel television programmes,BBC “Holiday” and “Wish You Were Here” Magazines (Frommers, Fodors).
